Privacy policy

1. Controller

The controller for data processing on this website is:

LA Reinigungsservice
Lexus Aggrey
Meinekestraße 11
10719 Berlin
Phone: +49 155 69301048
Email: info@la-reinigungsservice.de

No data protection officer has been appointed under Art. 37 GDPR, as the legal conditions requiring one are not met.

2. General principles

We process personal data only to the extent necessary to provide this website and to handle your enquiries.

This website uses no cookies, no tracking, no analytics tools and no external fonts or scripts. All content is served solely from our own server. Your data is not passed to third parties for advertising or analytics.

3. Visiting the site and server log files

When you visit this website, our hosting provider automatically stores information in what are known as server log files. These record:

• the page requested, and the date and time of access
• the volume of data transferred and confirmation of successful retrieval
• browser type and version, and operating system
• the referring URL
• a truncated or full IP address

Purpose: technical operation, stability and security of the website.
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in providing the site securely and without disruption).
Retention: [ log file retention period at the host, typically 7 to 30 days ]

4. Hosting

This website is hosted by:

[ name and address of the hosting provider ]

The provider processes the data listed above on our behalf. A data processing agreement under Art. 28 GDPR is in place.

5. Enquiry form

When you send us an enquiry through the form, we process the details you provide:

• name
• phone number
• email address
• client type
• service requested
• district or postcode
• property size
• frequency
• preferred date
• message

In addition, your IP address is briefly processed in truncated, non-reversible form in order to block automated spam.

Purpose: handling your enquiry and preparing a quote.
Legal basis: Art. 6 (1) (a) GDPR (your consent, given by ticking the box) and Art. 6 (1) (b) GDPR (steps taken at your request prior to entering into a contract).
Retention: we keep your enquiry until it has been dealt with. If a contract results, the statutory retention periods of up to ten years under § 147 AO and § 257 HGB apply.

You may withdraw your consent at any time with effect for the future. An informal message to info@la-reinigungsservice.de is sufficient. The lawfulness of processing carried out before withdrawal is unaffected.

6. Contact by phone, email or WhatsApp

If you contact us by phone, email or messenger, we process the data you send in order to deal with your request. The legal basis is Art. 6 (1) (b) or (f) GDPR.

Please note: if you contact us via WhatsApp, that provider's own privacy terms also apply. We have no influence over their data processing.

7. Encryption

For security reasons this website uses SSL/TLS encryption. You can recognise an encrypted connection by the browser address bar beginning with “https://”.

8. Your rights

You have the right at any time to:

• access to the data held about you (Art. 15 GDPR)
• rectification of inaccurate data (Art. 16 GDPR)
• erasure of your data (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• objection to processing (Art. 21 GDPR)
• withdrawal of consent already given (Art. 7 (3) GDPR)

A message to info@la-reinigungsservice.de is enough to exercise any of these.

9. Right to complain to a supervisory authority

You have the right to complain to a data protection supervisory authority. The competent authority is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59–61
10555 Berlin
www.datenschutz-berlin.de

10. Changes to this privacy policy

We update this privacy policy whenever changes to our services or to the law make it necessary.

Last updated: August 2026